Support
Real people, plain answers. Here's how to reach us.
Email us
Send a note to info@krusource.com. Tell us your company name and what you were trying to do. A screenshot helps.
We respond within [response time to be confirmed], Monday through Friday, Eastern time.
Pilot customers
During the pilot you'll also have a direct contact at KruSource for setup, training and anything that gets in the way of running your jobs.
Frequently asked questions
Do I need QuickBooks to use KruSource?
No. KruSource runs your jobs, invoices and job costing on its own. If you use QuickBooks Online, you can connect it so KruSource sends the job data over and QuickBooks stays your books.
Where can I download the app?
KruSource is in pilot. iPhone and Android apps are coming soon. Pilot customers get access directly from us.
Can a voice note change a job by itself?
No. A tech can talk in English or Spanish, and KruSource turns it into suggested updates like parts used. Nothing changes on the job until someone taps to confirm.
Does KruSource track my techs' location all the time?
No. Location is used only while a tech is clocked in, to record travel time and arrival at a job. See our Privacy Policy.
How do I delete my account and data?
In the app, go to Settings → Account → Delete account, or email us. Full details are on the Delete your account page.